AI-Powered Scheduling Intelligence

Scheduling that Works
for Clinical Teams

Your enterprise scheduling system is not going anywhere. But it results in manual burden and massive inefficiencies.
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Use Works.ai on top of your scheduling system to automate shift distribution, reduce premium costs, and make scheduling work for clinicians.

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Trusted ByCase studies

Open Shift Matching

24 shifts · Filling now

ICU

☾ Night

7p – 7a · Unit 4B

Auto-filled

☀︎ Day

7a – 7p · Emergency

Claimed

MedSurg

☾ Night

3p – 11p · Unit 2C

Open

PACU

☀︎ Day

6a – 6p · Recovery

Auto-filled

−35%

Premium Spend

97.6%

Fill Rate

Hours of care facilitated

Facilities served

Clinical users

The Lifecycle

Automate the Full Scheduling Lifecycle.

The Works.ai platform supports your clinical teams at every stage of the workforce journey, from schedule build and balancing, to maximizing coverage in real-time, to pre-positioning float resources to support day-of rebalancing.

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Pre-Publication6+ weeks out

Agent-Assisted Balancing

Maximize the workforce you already have.

Works.ai captures staff preferences and automatically builds a schedule, accounting for fairness, skill requirements and work rules. Your managers review and publish complete, fair, and stable schedules in a fraction of the time.

Post-Publication24 hrs – 6 weeks

OnDemand

Fill open shifts before they become urgent.

Works.ai provides an open shift marketplace for your directly employed staff. The system uses dynamic pricing and tiered distribution to sequence shift availability according to your priorities — achieving meaningful, direct ROI and avoiding unproductive manager-to-staff negotiations.

Late Stage / Day Of< 24 hours

Day-Of

Rebalance your staff against reality.

Avoid much of the chaos that your central staffing and float teams absorb. Works.ai exposes known workload and fill rate gaps to allow automated claiming by float staff days — not just hours — in advance of a shift start. Maximize coverage, keep costs in check, and improve your team's experience with Works.ai.

Staffing Intelligence

Stop Reacting. Start Anticipating.

Works delivers an AI-assisted intelligence layer to support the end-to-end clinical scheduling lifecycle for clients who use UKG, Symplr and ShiftWizard.

Reduce labor costs AND improve fill rates

Reduce premium and agency costs through dynamic, real-time matching that connects the right staff to the right shifts efficiently.

Offer your talent flexibility

Give your clinicians the modern, flexible work options they expect — predict and prevent coverage gaps before they happen so your units are always adequately staffed.

Automation removes admin burden for managers

Managers reclaim 8–12 hours per week currently lost to building schedules, manual outreach, and adjustments-on-the-fly, with Works.ai operating constantly in the background.

Success Stories

Real outcomes. Real hospitals.

Mercy Health

55+ Facilities630+ Units20k+ Clinicians

How Mercy saved $100M with Works

8% increase in retention

97% achievement of daily fill rate targets

Freed up 30% of unit managers time each week

“Your fill rates go up while you watch the amount of money you spend on incentive shifts go down.”

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Deaconess Health System

20 Facilities40+ Clinics1,200 Beds

How Deaconess reduced incentive spend and increased shift pickup with Works

32% reduction in premium spend

60% reduction in RN turnover

77% engagement rate of core staff in open shift pickup

“The major shift we have undergone with Works is a move from being highly reactive in how we managed staffing and labor costs, to being very proactive – we use a data-driven methodology.”

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Southern Illinois Healthcare

4 Facilities1,400 Clinicians200 Beds

How Southern Illinois improved staffing stability and empowered its workforce with Works

$500K+ incentive spend savings annually

83% adoption rate across 1,400 staff

20x improvement in Nursing Employee Engagement score

“Works has put the control back into our staff’s hands. It alleviates the administrative burden, and is a proactive way of filling open shifts while reducing costs.”

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How It Works

Empower Smarter Staffing with Intelligent Scheduling.

Works.ai empowers your organization to build a flexible, agile workforce — moving beyond rigid schedules and fragmented systems to unlock scheduling flexibility, smarter automation, and actionable insights that keep your teams ahead of every challenge.

Measure what matters

Shift your workforce program away from rigid, antiquated concepts and onto modern, dynamic metrics—Hours over Shifts, Fill Rate over Productivity, Workloads over Ratios.

Shifts to Hours, Productivity to Fill Rate, Ratios to Workloads

Smart shift matching at every level

Let Works.ai automatically match open shifts to the right resource at the right cost across your entire workforce—prioritizing your core staff first, then extending outward intelligently.

Incentive automation that adjusts in real time

Apply incentives to encourage claiming of hard-to-fill shifts while automatically reducing or eliminating incentives when target fill rates are met—stopping overspend before it starts.

Drop into your existing tech stack

Integrates with your existing workforce stack to make it easy to get started. Bi-directional syncs with leading WFM technology keep your critical data in the systems you already rely on.

Integrations with UKG, Symplr, ShiftWizard, Oracle, Workday, Infor

Our Mission

To help people get care.

The Works.ai platform was developed by Trusted Health, an innovative healthcare workforce company focused on helping people get care. Trusted started in 2017 with a laser focus on creating a better way for clinicians to connect with flexible job opportunities. We launched Works.ai in 2019 to leverage our experience and passion to drive a bigger impact for our health system partners.

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